Amazon Remote Customer Service Associate Jobs apply Now, Work form Home

 What does a Remote Customer Service Associate do?

This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which includes everything from order and product questions to payment matters and website guidance. Our Remote Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

 

Job Qualification

What qualifications do we need from you?

• Minimum age: 18 years old
• Have the right to work in India
• Strong communication skills in English (both written and oral fluency)
• The availability to work varying shifts from Monday to Sunday within the operating hours
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
• You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
• From a technical perspective, a minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection (no WIFI).

 

 

Some of your responsibilities will include (but are not limited to):

• Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
• Resolving technical tasks relating to Amazon’s website, Prime services and/or digital devices (Echo, Kindle etc.)
• Gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.

You can expect:

• On-the-job learning and growth opportunities
• We operate in a 24*7 model and have schedule shifts starting every hour in the day and night, for example from 1 AM, 3 AM, 9 PM, 11 PM, etc.
• Training to provide you with the skills you need to problem solve for our customers
• Laptop, microphone and headset provided by us – you’ll need a dedicated office space with a desk and a chair, plus reliable broadband connection
• No script or learning dialogue by heart; you’ll be encouraged to bring your unique personality to every customer interaction
• Lifestyle benefits and other perks

 

 

Type:

Full Time, Seasonal

Duration:

Fixed-term/Permanent

 

 

Job Description

Work from home with Amazon Customer Service!!

Role: Virtual Customer Service Associate
Job Type: Seasonal /Permanent
Location: Multiple Location (Kindly visit official notification)   

Role: Virtual Customer Service Associate

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers

What strengths will you bring?

•     Hard-working, articulate, and detail-oriented
•     Friendly and customer-focused in every situation
•     Ability to learn quickly and embrace change
•     Comfortable multi-tasking in a high-energy environment.

What benefits will you receive?
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
 

• Medical insurance
• Pension plan
• Internet allowance
• Lifestyle benefits and retail discounts through our Amazon Extras program
• Expert training and ongoing opportunities to learn more and develop your skills

Apply 👉 Click Here

Official Website 👉Click Here

 

 

 

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